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Playtime Reservations, Membership and Passes

Playtime Bookings

Reservations Recommended

PLEASE NOTE: No Parties without an event booking

Children 0 – 11 months: Free with paid sibling​

Children Under 23 months: $11.99 

Children 2yr-12yr: $18.99

1st Adult: Free with child admission​

Extra Adult: $4.99

Includes: 

  • Unlimited Playtime for the Day (Monday to Friday)

  • 2 Hour Playtime (Saturday and Sunday)

  • First Adult is included with each Child Admission

Timeslots

Our Drop In Hours might vary by the day due to event bookings. Please check our Google Maps Listing for the most up to date information. 

Membership & Passes

MONTHLY MEMBERSHIP

Unlimited Visits Weekdays (Mon-Fri)

at any Imaginasium or Funzilla location

0-10yr old : $59.99

10 Visit Pass

10 Playtime Visits valid at Imaginasium & Funzilla Indoor Playgrounds

0-23months: $65.94

2-10yr old: $137.94

Monthly memership is valid for 30days from the date of purchase. Please send your proof of purchase to info@imaginasiumhamilton.ca with the child's first and last name so we can enter in our system

HST Applicable on all prices; Prices subject to change without notice 

  • Can I change my playtime booking timeslot?
    Yes you can. Please send an email to info@imaginasiumancaster.ca
  • Can I cancel or change my playtime booking?
    You can change your booking at no charge. Cancellation fee is 20% of the total booking amount + $5.00 for E Transfer of the refund. Please send us an email at info@imaginasiumancaster.ca if you need to change your date or cancel a booking
  • Can my party be cancelled by Imaginasium Ancaster?
    Yes. If there is a guest (Adult or Child) that is unruly and disrespectful towards the facility or staff, your party maybe cancelled without a refund.
  • How does food work when I book a party?
    You can order food through us (recommended), you can still bring your own items as you see fit. The foods that are not allowed include anything that is not school safe, no nuts, no ice cream or ice cream cake, no open drinks, no popcorn, no gravies,no cheetos, and no foods that can make a mess. Cake, Pizza, Veggie Platter, Fruit Platter are all good. Deliveries to the facility are permitted for anyone who has booked an event.
  • How long can guests stay?
    For drop in play, there is no time limit from Monday to Friday. Saturday and Sunday, there is a 2 hour time limit to help manage the capacity. Parties are two hours in duration and you have 30mins of additional playtime after your event.
  • Is the deposit refundable?
    No. It is not.
  • Do adults need socks and waiver?
    Yes and Yes.
  • How do I know a date and time is available?
    Please click on Book Now and follow the steps. It will show you what is available.
  • Do I need a reservation for playtime?
    It is not mandatory, we welcome drop-ins as long as we have capacity. However, reservations are recommended to avoid disappointment.
  • Can I come early to setup for my party?
    Absolutely. You can come 15min early to setup (No Earlier). Our staff can help you bring stuff into the facility and help set you up in the party room. If you need more setup time we recommend that you book two party slots back to back to avoid disappointment.
  • Do kids under 1yr count towards guest count?
    No. They do not.
  • Can we have more than 60 guests?
    Yes you can. Our facility can accommodate upto 90 people.
  • Why do I need to fill out a waiver?
    Filling out a waiver is a mandatory requirement from our insurance provider. For the safety and security of our guests, especially children, we need to track who is entering and exiting our facility, as we are a kids' indoor playground.
  • Do I need a reservation? / Can I make a reservation?
    No. You do not need a reservation. Drop-In play is first come, first serve only.
  • Can I use my monthly pass on weekends?
    No. Its is a weekday pass valid Monday to Friday. We recommend you purchase a 10 visit pass if you would like to save money on weekend visits otherwise regular admission fee will apply.
  • What if I don’t want to wear or buy socks? Can I still enter the facility?
    If you prefer not to wear socks, you must wear shoe covers over your barefeet or shoes.
  • I have an extra adult who will only be watching the kids. Do I still have to pay for them?
    Anyone entering the facility and occupying space then we will be charged based on the price list i.e. YES, you will need to pay for extra adults.
  • If one of my kids is just watching the other and not playing, do I still have to pay for both?
    Yes, all children entering the facility will be charged, regardless of whether they are playing or not.
  • What if I don’t want to disclose my personal information?
    We require personal information to identify who is responsible for the children and to ensure we can trace individuals in the event of an emergency or incident. This is also a requirement from our insurance provider.
  • Do I need to wear socks if I just want to sit in the cafeteria?
    Yes, everyone entering the facility, including those just sitting in the cafeteria, must wear socks.
  • Can I use the 10 Visit Pass for Multiple Children?
    Yes, the 10 visit pass can be used for multiple children as you see fit.
  • Can I bring outside food?
    NO. However, baby milk/formula and baby foods are permitted. There is food available to purchase at the facility. Otherwise, you are welcome to step out, grab a bite and come back.
  • Does the 10 Visit Pass Expire?
    No, it does not.
FAQ
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